91% of consumers are willing to pay for same-day – or even faster – delivery services. In this guide, you will learn why you need to use rush shipping for your business.
Did you know that?
- 47% of shoppers look forward to a 2-day shipping option at any eCommerce store
- 54% of consumers say that digital retailers often meet their delivery speed expectations just ½ of the time
- 91% of consumers are willing to shell out for same-day – or even faster – delivery services
Did you know that 73% of consumers say quick shipping would enable them to buy a product online? This statistic proves rush shipping is essential for any eCommerce business, particularly if you want to survive amongst competitors.
So, what is rush shipping, and how long does such service take? Rush shipping refers to any courier service that takes one to three business days for delivery. Several courier services offer express services for merchants who want to keep their customers happy. However, rush shipping is not just to keep up with consumer expectations.
This blog post goes over the key five reasons you should use rush shipping for your business to keep up with customer expectations.
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Keep up with customer expectations
As we have said, rush shipping keeps customers happy and keeps up with the customers’ rising expectations. Customers expect fast shipping no matter what online store, so maintaining the customers’ expectations at the forefront of your business is vital.
Don’t believe us? Here are some of the most important statistics to mull over when dwelling on offering your customers rush shipping:
- 47% of shoppers look forward to a 2-day shipping option at any eCommerce store
- 54% of consumers say that digital retailers often meet their delivery speed expectations just ½ of the time
- 91% of consumers are willing to shell out for same-day – or even faster – delivery services
Overall, do not fall short amongst the rest of the competition in the eCommerce space, and make sure that you offer rush shipping to your customers.
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Minimizes the risk of damage or loss
Rush shipping helps minimize the risk of damage or loss while in transit because there are fewer transit points than standard shipping. More specifically, a package in transit is handled less with rush shipping, reducing the risk of damage.
This expedited courier service even reduces the risk of loss because you will get a guaranteed delivery date and real-time tracking. In addition, customers will know precisely where and when their package will arrive, so the risk of a stolen package diminishes.
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Some items necessitate rush shipping.
Certain things necessitate rush shipping services, such as the following:
- Expensive or high-value products, such as jewelry or electronics
- Perishable food, such as baked goods
If you use an economical or standard shipping method for perishable items such as baked goods, you risk spoilage, and no person would like a mouldy or inedible baked product. You will even want rush shipping for expensive products, so it receives extra good care during transit.
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It helps reduce cart abandonment
53% of reported eCommerce shoppers abandoned a cart due to the lack of delivery options. This statistic proves that you will want to offer abundant shipping options, particularly rush shipping services.
Offering rush shipping options will help reduce cart abandonment while increasing conversions for your eCommerce store.
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Builds customer loyalty
Generally, the average eCommerce store generates 49% of its revenue from repeat purchases. This statistic proves that establishing a positive customer experience will inevitably build customer loyalty.
36% are likely to not at all shop at an online store again after a negative shipping experience, making it even more essential to offer rush shipping to build customer loyalty.
Expedited Shipping
Expedited shipping is an optional shipping service that a few carriers offer that reduces the time it takes for a package to arrive at its intended destination – in exchange for some nominal fee. Different carriers may apply other names to this service, such as “priority mail.”
A few carriers use the term “express shipping” synonymously with “expedited shipping,” at the same time as others use the term to refer to different levels of service.
The primary differences between expedited shipping and standard shipping are delivery speed and shipping cost. The costs of expedited shipping are always higher than standard shipping costs due to the additional measures the carrier has to take to speed up the delivery process. However, many customers are always willing to shell out the premium to get the expedited shipping time, so they do not have to wait for slower shipping methods.
The actual time it takes for a package to arrive through expedited shipping versus standard shipping can differ depending on how far it needs to travel and whether it is crossing any national borders. Even an “expedited” package may languish in customs between countries.
Generally speaking, expedited shipping can take a shipment time of around five days and reduce it to two or three – however, this will differ from one carrier to the next, and it may even depend on the shipping zones your expedited package cross.
If you are also searching for a leading company that offers expedited shipping, do not hesitate to contact C5 Expedite. To find out how we can help you, feel free to call us at 715 887 3500 today!
